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Showing posts from February, 2019

How to develop effective training for Front of house staff in Cardiff?

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There is an old saying “ You never get a second chance to make a first impression .” The same thing goes true when you hire Front of house staff Cardiff .   Front of house security plays an important role in developing the first impression of your business. These employees are the first that meet the customers and handle the daily order and are responsible for business to consumer interaction. Therefore, it is important to train them effectively to boost your business and make a good impression on your customers’ mind. In this article, we will discuss effective ways to develop training for Front of house staff.  Automate Job-centric Training: Front of the house needs totally a different training than that of the back of the house. To simplify it, think about your restaurant as a plane; you won’t give the same training to the pilot as to the attendant. In other words, FOH and BOH employees have different job tasks but work co-ordinately to give the customers a smooth ex